Please be aware as of Monday 15th June you will be required to wear a face covering when attending the surgery. The face covering must cover your nose and mouth.
If you are asked to attend the surgery by one if our clinicians, we ask where possible that you attend alone. This is to ensure compliance with social distancing regulations.
The surgery doors are now closed to public entry, unless you have been requested by a member of staff to attend PLEASE DO NOT ATTEMPT TO ENTER. All paper prescriptions have now been sent to your designated pharmacies. To contact the surgery please call us on 01909500266 or use the online service.
Due to the current coronavirus situation and in line with guidance from PHE and the CCG Newgate medical has made changes to appointment booking. This is to protect our patients and staff from being at risk of unnecessary infection.
Any pre booked face to face appointments will be honoured, however from Wednesday 11th March any other GP appointments will be for GP call back only. Please do not attend the surgery for these appointments unless you have been contacted by the GP personally and have been asked to do so.
If prior to your appointment you develop
You should not attend, please telephone the surgery prior to you appointment to seek further advice.
Appointments for any other clinicians e.g nurses, advance practitioners will continued to be booked as face to face but will need to be care navigated by our reception staff. (These appointments will not be available online.)
Our staff will be provided with a series of questions they need to ask to ensure that by booking face to face appointments there is no risk of infection.
Whilst we appreciate that this is a significant change for our patients we hope that you will support us in our efforts to maintain the smooth running of the practice whilst attempting to reduce the risk to both patients and staff.
If you have traveled to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms).
To other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
To Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
in close contact with someone with confirmed coronavirus
If any of the above apply, do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Tell 111 about any recent travel and any symptoms you have
Find out more at nhs.uk/conditions/coronavirus-covid-19
Newgate Medical Group will be reviewing ALL repeat medications when they are ordered. In Line with National guidance ALL routine items are required to be issued as a 28 day supply only. (There may be a few exceptions to this rule.)
This will mean that if you have received more than 28 days supply in the past, it will be changed to a 28 days supply from your next prescription review.
Alongside this Bassetlaw CCG has informed the Practice that in the next few months 3rd Party (pharmacy) ordering prescriptions will no longer be permitted. (There may again be some exceptions to this rule.) We are awaiting further information on this and will update you when possible.
In preparation for this, we are asking patients to register for our online service to order their repeat prescription. We have also put in place a post box service to enable patients to order their repeat prescription in writing. The post box is situated inside the Practice foyer.
For any patients that are unable to use either of these options, we have also added a 5th option on our telephone system where you can leave your request on a voice mail. This is only for items that are on your repeat medications list.
To manage your appointments online, order repeat medication and view your summary record please click the link below.
SystmOnline gives you the freedom to order your medication at a time convenient to you. Other benefits include:
*Exclusive SystmOnline appointments
*Booking & cancelling appointments
*View your summary record
*Change your contact details
* Access from your smartphone or tablet
If you haven't already got your username and password, please ask a member of the reception team.
*We appreciate your feedback at the surgery, if you would like to leave us a review please follow the link provided* https://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=44860
Access to appointments
Access to GP and other health care professionals appointments has been improved, We now offer appointments up to 8pm Monday - Thursday Current extended hours are as follows
Monday - Thursday Normal surgery hours 8.00am - 6.30pm Extended access 6.30pm - 8.00pm
Friday 8.00am - 6.30pm
Saturday 8.30am -11.30am
Access to GP appointments is improving brief.doc
Care Quality Commision (CQC) Inspection - https://www.cqc.org.uk/location/1-568327450#accordion-1
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
HOW INFORMATION ABOUT YOU HELPS US TO PROVIDE BETTER CARE
Confidential information from your medical records such as Diagnoses, BMI, Prescriptions, Cholesterol results, etc (not consultations), along with your NHS Number, Date of Birth and Gender can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information (not your name) are sent to a secure system (HSCIC - Health and Social Care Information Centre) where it can be linked to other health information from different parts of the NHS in a way that does not identify you.
YOU HAVE A CHOICE
If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to the practice staff and ask for an 'Opt out Form'.
There is a lot of information on the Website www.nhs.uk/caredata and there is also a helpline 0300 4563531 to be able to answer all your questions.
General Data Protection Regulation - Your information and how we use it 2018.
Data protection privacy notice 06.06.19
COVID19 privacy notice
(Site updated 07/10/2020)