We have a new service and Newgate Medical Group have been piloting this for the past year and it has now been rolled out to all practices. This service covers Care Navigation, Vital Signs Monitoring and health coaching by trained staff at the end of your telephone. At the moment it is only for patients with COPD or Heart Failure and our Community Matrons in particular are recruiting patients. We have found that those with these conditions who have been on the programme have had fewer attendances at their GP's and hospital attendances as they have been given the confidence to manage more effectively in their own home in times of exacerbation.
The service is free. Please ask your GP, District Nurse or Community Matrons for details.